TERMS OF SERVICE

Agreement to Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you”) and Sunce Travels (“we,” “us,” or “our”) regarding your access to and use of the website located at https://www.suncetravels.squarespace.com and any related media channels, mobile websites, or applications (collectively, the “Site”).

Sunce Travels operates as an independent travel advisory service owned and operated by Karris Nicholas, a Travel Advisor affiliated with Fora Travel, LLC (“Fora”). Our principal office is based in Lubbock, Texas, United States.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, DO NOT USE THE SITE.

We may update these Terms at any time at our sole discretion by posting a revised version with a “Last Updated” date. Your continued use of the Site constitutes acceptance of the revised Terms.

The Site is intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Site.

About Sunce Travels & Services

Sunce Travels provides travel planning, consultation, itinerary design, and reservation management services, which may include but are not limited to: flights, hotels, villas, cruises, tours, ground transportation, insurance referrals, and destination experiences (collectively, “Travel Services”). Bookings are fulfilled by third-party travel suppliers, vendors, and operators (collectively, “Suppliers”). We serve leisure and business travelers, couples, families, small groups, and other travelers seeking custom travel arrangements.

Affiliation: Sunce Travels is independently owned and operated by Karris Nicholas and is affiliated with Fora Travel, LLC. Fora may process certain payments, supplier relationships, and documentation to support your booking. Sunce Travels and Fora act solely as agents for Suppliers and do not own or operate the travel products or services purchased.

Supplemental Terms & Policies

Additional terms, booking policies, and Supplier terms may apply to specific products or services (e.g., fare rules, cancellation policies, change fees, refund conditions). All such terms are incorporated by reference and govern where applicable. In the event of conflict, Supplier terms typically control with respect to the relevant product or service.

Our Privacy Policy is incorporated into these Terms by reference and governs how we collect, use, and protect your data.

Geographic Restrictions

The Site is controlled from the United States. If you access the Site from other locations, you are responsible for compliance with local laws. By using the Site, you consent to the transfer and processing of your data in the United States.

Intellectual Property

Unless otherwise indicated, the Site and all content including text, graphics, logos, icons, images, audio, video, software, and design (“Site Content”) are the proprietary property of Sunce Travels and/or its licensors and are protected by U.S. and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. Except as expressly permitted in these Terms, no Site Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, sold, or otherwise exploited for any commercial purpose without our prior written consent.

Client Materials & Trip Documents

You may receive proposals, itineraries, and trip documents (“Trip Materials”). You may use Trip Materials solely for personal travel planning and the specific trip for which they were created. We retain ownership of templates, research, and working files. Distribution or reuse of Trip Materials beyond your personal trip requires our written consent.

User Respresentations

By using the Site, you represent and warrant that:

  1. You have legal capacity and agree to comply with these Terms.

  2. You are not a minor in your jurisdiction of residence.

  3. You will not access the Site via automated means (bots, scripts, etc.).

  4. You will not use the Site for unlawful or unauthorized purposes.

  5. Your use will comply with all applicable laws and regulations.

We may suspend or terminate access if any information you provide is inaccurate, not current, or incomplete.

Prohibited Activities

You agree not to:

  • Harvest or compile data from the Site without written permission.

  • Interfere with security-related features or circumvent access controls.

  • Impersonate any person or entity.

  • Upload or transmit malicious code or any material designed to disrupt the Site.

  • Use automated systems to scrape, index, or extract data.

  • Reverse engineer any software on the Site, except where permitted by law.

  • Use the Site to compete with us or for any unauthorized commercial purpose.

  • Post, transmit, or use content that infringes any third-party rights.

Travel Bookings, Payments & Credit Card Authorization

Your Contract with Suppliers

When we book travel on your behalf, your contract is directly with the applicable Supplier(s) (e.g., airline, hotel, cruise line, tour operator). All bookings are subject to each Supplier’s terms and conditions, including schedules, fares, rules, availability, restrictions, change/cancellation policies, and refund rules. We are not responsible for Supplier acts, errors, or omissions.

Quotes & Pricing

Quotes are valid only at the time of quoting and are subject to change until a deposit or full payment is made and confirmed by the Supplier. Prices may change due to currency fluctuations, taxes, surcharges, or Supplier adjustments.

Service Fees

We may charge planning, research, ticketing, change, or cancellation service fees in addition to Supplier costs. Service fees are non-refundable once services have commenced or proposals are delivered, unless otherwise stated in writing.

Payment Methods

Payment may be processed by Sunce Travels, Fora, or directly by Suppliers. You authorize us and/or Fora to charge your card for Supplier costs and our service fees, and to transmit your payment details to Suppliers as needed. You agree not to initiate chargebacks for services rendered; disputes should be addressed through the applicable Supplier refund process and our support.

Cancellations, Changes & Refunds

Cancellation and change policies are set by Suppliers and may include penalties or non-refundable amounts. Refunds, if any, are processed only after Suppliers remit funds to us/Fora and may take several weeks. Our service fees and any non-refundable Supplier components are not refundable.

Travel Requirements, Health & Safety

Passports, Visas & Entry

You are solely responsible for meeting all entry, exit, transit, and visa requirements for each destination, including passport validity, blank pages, and any vaccination or health documentation.

Health, Risks & Accessibility

Travel may involve risks including illness, injury, crime, terrorism, natural disasters, labor strikes, pandemics, and other hazards. You assume all risks associated with travel. Accessibility and accommodation needs should be disclosed in advance; we cannot guarantee Supplier capabilities.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance (trip cancellation/interruption, medical, evacuation, baggage, supplier default, and “Cancel For Any Reason” where available). If you decline insurance, you accept financial responsibility for losses that insurance could have covered.

Supplier Responsibility & Force Majeure

Sunce Travels and Fora act solely as agents for Suppliers. We do not own, control, or operate the Suppliers providing your travel services and are not liable for any acts, errors, omissions, representations, warranties, breaches, negligence, or misconduct of any Supplier or for any personal injury, death, property damage, or other damages or expenses resulting therefrom.

We are not liable for delays, cancellations, or service interruptions due to Force Majeure events (including but not limited to acts of God, weather, natural disasters, epidemics, government actions, strikes, war, terrorism, or technology outages). Reasonable efforts will be made to assist with rebooking where possible.

Site Management

We may monitor the Site for violations, restrict or disable access, remove content, or otherwise manage the Site to protect our rights and ensure proper functioning.

Corrections

Information on the Site may contain typographical errors, inaccuracies, or omissions (including availability, descriptions, or pricing). We reserve the right to correct any errors without prior notice.

Disclaimer

THE SITE AND OUR SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY REGARDING THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THIRD-PARTY CONTENT LINKED THROUGH THE SITE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SUNCE TRAVELS, FORA, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR TRAVEL SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS SHALL NOT EXCEED THE TOTAL SERVICE FEES PAID TO SUNCE TRAVELS BY YOU IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow certain limitations; in such cases, the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Sunce Travels, Fora, and their affiliates, officers, agents, and employees from and against all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable attorneys’ fees) arising from: (1) your use of the Site or Travel Services; (2) your breach of these Terms; (3) your violation of any law or third-party rights; or (4) any harmful act by you in connection with the Site.

User Data

We may maintain data you transmit to the Site to manage performance and provide services. While we perform routine backups, you are solely responsible for your data. We are not liable for any loss or corruption of data and you waive any claims arising from such loss or corruption.

Electronic Communications & Signatures

By visiting the Site, emailing us, or completing online forms, you consent to receive electronic communications. You agree that electronic signatures, contracts, orders, and records satisfy legal requirements and are equivalent to written documents.

Term & Termination

We may, in our sole discretion and without notice, terminate or suspend your access to the Site for any reason, including a violation of these Terms. Upon termination, your right to use the Site will cease immediately. Termination does not affect accrued rights or obligations.

Modifications & Interruptions

We reserve the right to modify or discontinue the Site, content, or services without notice. We are not liable for any modification, suspension, or discontinuance, nor for any downtime or interruptions.

Submissions & Feedback

Any comments, suggestions, ideas, or feedback you provide (“Submissions”) are non-confidential and become our sole property. We may use and disseminate Submissions for any lawful purpose without acknowledgment or compensation.

Governing Law Disputes

These Terms and your use of the Site are governed by the laws of the State of Texas, without regard to conflict of law principles. You agree to submit to the personal jurisdiction and venue of the state and federal courts located in Lubbock County, Texas for any disputes not subject to arbitration (if applicable by separate agreement).

Miscellaneous

These Terms, together with any policies or rules posted on the Site or provided in connection with specific bookings, constitute the entire agreement between you and us regarding the Site. If any provision is deemed unlawful, void, or unenforceable, the remaining provisions remain in effect. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

Last Updated: October 6th, 2025